> For the complete documentation index, see [llms.txt](https://docs.akenza.io/akenza.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.akenza.io/akenza.io/get-started/your-organization/general-settings/device-lifecycle-notifications.md).

# Device Lifecycle Reports

Akenza provides *daily* or *weekly* email reports on **device health** at the **Workspace** level, identifying *offline* devices, *weak* signals, or *low battery* levels. Each email includes a comprehensive list of new and ongoing alerts in each category, along with direct links to inspect the affected devices.

You can manage device lifecycle reports on the **General** page within the **workspace settings**. Any **Workspace Admin** can enable or disable these lifecycle notifications and manage a recipient list that can include multiple recipients.

![Lifecycle notifications](/files/0icLIl1npRa2HWiU3Dyy)

On workspace creation, the notifications are **enabled by default**, and the workspace creator is set as the default recipient.

### Notification criteria

#### Offline

In order for a device to be marked as offline, the specified offline timeout is compared to the timestamp of the last received message. If the difference exceeds the specified threshold the device is marked as offline.&#x20;

{% hint style="info" %}
This metric is available for **all devices.**
{% endhint %}

#### Weak Signal

If a device reports a **Signal Quality Indicator (SQI)** of 1, it marked as having a **weak signal**.&#x20;

More information about SQI can be found in the [Uplink Metrics](/akenza.io/get-started/create-new-device/devices.md#uplink-metrics) section of the device reference.

{% hint style="info" %}
This metric is available for **LoRa devices** only.
{% endhint %}

#### Low Battery

If a device reports a battery level of **20% or lower**, it is counted as having a **low battery**.

The battery level can be calculated in a script or directly sent in the uplink payload (for passthrough devices). More information about Battery Level can be found in the [Uplink Metrics](/akenza.io/get-started/create-new-device/devices.md#uplink-metrics) section of the device reference.

{% hint style="info" %}
This metric is available for all devices, given the uplink payload or resulting sample contains the specified key and value which is used to determine the battery level.
{% endhint %}

### E-mail example

The below E-mail is an example of the lifecycle notification from the akenza office:

<figure><img src="/files/36qeZHRqNlXvFDFMReum" alt="" width="375"><figcaption><p>An example of a Device Lifecycle Report with one offline device.</p></figcaption></figure>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.akenza.io/akenza.io/get-started/your-organization/general-settings/device-lifecycle-notifications.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
