Device Lifecycle Reports
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Last updated
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Akenza provides daily or weekly email reports on device health at the Workspace level, identifying offline devices, weak signals, or low battery levels. Each email includes a comprehensive list of new and ongoing alerts in each category, along with direct links to inspect the affected devices.
You can manage device lifecycle reports on the General page within the workspace settings. Any Workspace Admin can enable or disable these lifecycle notifications and manage a recipient list that can include multiple recipients.
On workspace creation, the notifications are enabled by default, and the workspace creator is set as the default recipient.
In order for a device to be marked as offline, the specified offline timeout is compared to the timestamp of the last received message. If the difference exceeds the specified threshold the device is marked as offline.
If a device reports a Signal Quality Indicator (SQI) of 1, it marked as having a weak signal.
If a device reports a battery level of 20% or lower, it is counted as having a low battery.
The below E-mail is an example of the lifecycle notification from the akenza office:
More information about SQI can be found in the section of the device reference.
The battery level can be calculated in a script or directly sent in the uplink payload (for passthrough devices). More information about Battery Level can be found in the section of the device reference.
