Device Lifecycle Notifications
Akenza offers a daily E-mail summary of asset states on Workspace level. It detects which devices are offline, has a weak signal, or low battery. The E-mail contains a list of all new and ongoing alerts in each category along with a direct link to inspect the affected device.
The device lifecycle notifications can be managed on the Workspace Overview within Settings. Any Workspace Admin can enable or disable the lifecycle notifications and manage the recipient list.
On workspace creation, the notifications are enabled by default, and the creator is set as the recipient.
In order for a device to count as offline, the specified offline timeout is compared to the timestamp of the last received message. If the difference exceeds the specified threshold the device counts as offline.
If a device reports a Signal Quality Indicator (SQI) with 1, it counts as having a weak signal.
If a device reports a battery level of 20% or lower, it counts as having a low battery.
The battery level can be calculated in a script or directly sent in the uplink payload (for passthrough devices). More information about Battery Level can be found in the Uplink Metrics section of the device reference.
The below E-mail is an example of the lifecycle notification from the akenza office: