Genio AI

Turn the Genio AI assistant on or off for an organization.

This setting controls whether Genio, the AI assistant built into akenza, is available in this organization.

Genio brings AI-powered insights and recommendations directly into the platform: answering questions about your device data in plain language, assembling reports, and helping interpret the health of a deployment from the organization and workspace home.

Activating Genio

Open Genio AI on the General settings page, select Activate Genio AI, and save. The setting applies to the whole organization.

To provide these capabilities, akenza processes relevant data using AI services.

Your data is handled securely and is never used for AI model training. See Genio for how it reaches your data and which model serves it.

Leaving the setting off means no data from this organization is sent to those services, which is the option to choose if your own policies do not permit it.

Overview