Device Lifecycle Reports

Akenza provides daily or weekly email reports on device health at the Workspace level, identifying offline devices, weak signals, or low battery levels. Each email includes a comprehensive list of new and ongoing alerts in each category, along with direct links to inspect the affected devices.

You can manage device lifecycle reports in the Lifecycle report section of the General settings page. Any Workspace Admin can turn them on with Activate lifecycle reports, choose a Delivery interval of Every day or Every week, and maintain the list of Report recipients, which can hold several people.

Lifecycle notifications

On workspace creation, the notifications are enabled by default, and the workspace creator is set as the default recipient.

Notification criteria

Offline

In order for a device to be marked as offline, the specified offline timeout is compared to the timestamp of the last received message. If the difference exceeds the specified threshold the device is marked as offline.

This metric is available for all devices.

Weak Signal

If a device reports a Signal Quality Indicator (SQI) of 1, it marked as having a weak signal.

More information about SQI can be found in the Uplink Metrics section of the device reference.

This metric is available for LoRa devices only.

Low Battery

If a device reports a battery level of 20% or lower, it is counted as having a low battery.

The battery level can be calculated in a script or directly sent in the uplink payload (for passthrough devices). More information about Battery Level can be found in the Uplink Metrics section of the device reference.

This metric is available for all devices, given the uplink payload or resulting sample contains the specified key and value which is used to determine the battery level.

E-mail example

The below E-mail is an example of the lifecycle notification from the akenza office:

An example of a Device Lifecycle Report with one offline device.